Homeowners Insurance

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Buyer satisfaction and complaints
Each residence insurer talks a giant sport in the case of offering dependable protection in your residence, belongings and belongings. However how properly they deal with claims and customer support reveal which corporations deserve what you are promoting.Your house is one among your largest and most significant investments, so it’s solely proper to be choosy concerning the firm you select to insure it.

Utilizing buyer satisfaction rankings from J.D. Energy and client criticism information from the Nationwide Affiliation of Insurance Commissioners, we’ve compiled rankings of our top-rated residence insurance coverage corporations under. Hyperlinks to NerdWallet evaluations are supplied the place they’re accessible. (Learn our full methodology right here.)

NerdWallet rankings methodology

We used the next information, weighted equally on a 30-point scale, to guage giant residence insurance coverage corporations and assign star rankings on a scale of zero stars to five stars:

J.D. Energy property claims satisfaction scores for 2016.
J.D. Energy owners insurance coverage buyer satisfaction scores for 2016.
Complaints to state regulators as tabulated by the Nationwide Affiliation of Insurance Commissioners.
In circumstances of a factors tie, NAIC criticism information had been used to interrupt the tie. Solely insurers with at the least 2.5 stars are included.


Chubb’s HomeScan service makes use of infrared cameras to look behind clients’ partitions and ceilings to establish potential water, electrical and different issues. Chubb is rated A++ (Superior) by A.M. Greatest.

Chubb is well-regarded for its providers to clients, together with Wildfire Protection Companies, which supplies hazard evaluation and fire-prevention help to clients in choose areas with wildfire threats.

Chubb’s Loss Management College presents coaching to fireside officers, constructing inspectors and different professionals on employee security, fireplace prevention and accident investigation.